My Nano had stopped working - a scroll wheel that wouldn't scroll - so after reformatting it and trying the self-helps from apple.com, I drove over to Victoria Gardens at lunch yesterday only to find out that I needed to have an appointment to meet with tech support. So I set one up for 5:30 and headed back to work.
Back again after work, I waited at their "bar" for my appointed time. The tech checked it out and told me that it was toast. How could that happen, I queried. His response was that like a cop, he only saw the dead body and not how it occurred.
Nevertheless, after being questioned about what platform I was operating under - Windows I said under my breath - he found a replacement for me. I signed a single paper and was out the door, heading home to re-load my music. Nice service!
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Bryce - it's coming, I'm just busy paying for a few other things right now, like a trip to Scotland and Amsterdam.
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